A series set in the fictional village of Pontyberry in the South Wales Valleys centered on the lives of a single mother in her forties, who earns a living doing the locals' ironing, and her family and friends.

Gavin is an ordinary boy from Billericay, Essex. Stacey is an ordinary girl from Barry Island, South Wales. They’ve spoken on the phone every day at work for months but they’ve never actually met… until now.